Get in Touch
Talk to real humans
No chatbots, no tickets, no runaround. Just people who get it.
What we can help with
✓Technical issues
Bug reports, DAW integration problems, MIDI export issues
✓Feature requests
Ideas for making aiDAW better for your workflow
✓Account & billing
Subscription questions, refunds, account recovery
✓Partnership inquiries
API access, integrations, enterprise needs
✓Workflow help
Getting the most out of aiDAW for your specific needs
✓Just saying hi
We love hearing from musicians using our tools
When you'll hear back
Critical issues (broken features)2-4 hours
Technical questions< 24 hours
Feature requests1-2 days
General inquiries2-3 days
* Response times during weekdays. We're humans who sleep sometimes.
Pro tips for faster help
- Include your DAW and OS (e.g., "Ableton 11 on macOS")
- Screenshots help more than you think
- Share the prompt that caused issues (if applicable)
- Tell us what you expected vs. what happened
- No need to apologize for "bothering" us - that's literally why we're here
Looking for quick answers?
Check the FAQ first→Other ways to connect
Discord
Community of producers
Coming soonTwitter/X
Updates & tips
@aiDAWGitHub
Report issues
aiDAW/supportDon't be a stranger
Whether it's a bug report, a wild feature idea, or just to tell us about the track you just finished — we want to hear from you.
Send us a noteReal humans. Real responses. No corporate BS.
"Music is too important to be left to the machines alone"